Privacy Policy

Last updated: Sept 2025

At Débouchage 24/7 Inc., the protection of your personal information is paramount. This privacy policy explains how we collect, use, store, and protect your personal data when you use our website or services.

1. Introduction

Welcome to the website of Débouchage 24/7 Inc. (“we”, “our”, “us”). We are committed to respecting your privacy and protecting your personal information in accordance with Canadian laws, particularly the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We may collect the following information:

Identification information: name, email address, phone number, postal address.
Service request information: details provided in contact forms or when scheduling appointments.
Browsing data: IP address, browser type, pages viewed on our site
Usage data: information about how you use our site and services.

Note: we do not directly collect online payment information, unless a specific digital service requires it (e.g., deposit via a secure payment provider)

3. How We Use Your Information

We use your personal data to:

Respond to your service requests (emergency, appointments, follow-up).
Improve our services and the experience on our site.
Communicate with you about our services, promotions, or preventive maintenance reminders.

Comply with our legal obligations.

4. Sharing Your Information

Your personal data is neither sold nor rented. It may be shared only in the following cases:

Third-party service providers: for example, web hosting services, email management, or secure payment solutions.

Legal requirements: if required by law or to protect our rights and the safety of our customers.

5. Protection of Your Information

We implement appropriate technical and organizational measures (encryption, firewalls, access controls) to protect your data against unauthorized access or use.

6. Your Rights

In accordance with Canadian laws, you may:

Access the information we hold about you.
Correct incorrect data.
Request deletion of your information (subject to legal requirements).
Object to certain uses, such as email marketing.

To exercise your rights, contact us at in**@***********47.com.

7. Cookies and Similar Technologies

We use cookies to:

Improve navigation and personalize content.
Analyze traffic and site usage.

You can configure your browser to refuse cookies, but some features may be limited.

8. International Data Transfer

Your data is primarily processed in Canada. If a service provider uses servers outside the country (e.g., hosting or secure payments), your data may be transferred in accordance with applicable protection standards.

9. Policy Modifications

We may update this privacy policy at any time. The date of the last revision appears at the top of this page.

10. Contact Us

Débouchage 24/7 Inc.

📧 Email: in**@***********47.ca

📞 Phone: 514-237-9360